Order & Shipping Policy
For all international orders please call 1.866.471.6453 or contact us via our contact page.
Please call 1.866.471.6453 to get information about your past orders.
For inquiries into the shipping status of your order please call 1.866.471.6453 Monday - Friday 9am-5pm EST.
If you are not completely satisfied with your purchase, please send the item unopened back to us within 7 days of purchase. We will be happy to issue a credit once the merchandise has been received by our warehouse in perfect condition.
Please make sure to include your Tipton Charles receipt and provide us with a daytime phone number to contact you. To make a return by mail, please contact us by phone at 1.866.471.6453 Monday - Friday 9am-5pm EST.
Free shipping is available on orders over $120 to any state in the United States of America excluding Alaska and Hawaii. The Amount excludes sales tax and any applied discounts or discount codes.